In these terms and conditions of use, Nutricia Limited is referred to as "we", "us", "our" or "Nutricia" and anybody accessing our website ("Site") is referred to as "you" or "your".
Nutricia provides and maintains this Site as a source of information, education and communication for you. The Site is intended for the use of New Zealand residents only and is governed by and complies with New Zealand laws and regulations. Nutricia appreciates that this Site may be accessed from outside New Zealand, however we make no representations as to the compliance of our Site with the laws of other jurisdictions. If you choose to access this Site from locations outside of New Zealand, you do so at your own risk and you are responsible for compliance with your local laws and regulations. You should be aware that some products and brands described on our Site may not be available outside New Zealand or may be available under different names and in different strengths outside New Zealand. You should seek further information before purchasing any products outside New Zealand.
The intellectual property including copyright in all information and materials displayed or available on this Site belongs to Nutricia unless otherwise stated.
You may browse, download and copy the material provided on this Site only for the purposes of personal and non-commercial use. You may not, however, adapt, reproduce, distribute, store, transmit, print or publish any of the materials for public or commercial purposes, without the express written permission of Nutricia.
All rights to the Site (including rights in text, graphic, selection, arrangement and overall Site design) are reserved and no right or licence is granted or implied under any copyright, patent, trade mark, design or other intellectual property right of Nutricia or any other party as a consequence of the copying of any material on this Site.
All trade marks, images of people or places appearing on this Site are either the property of, or used with permission by Nutricia. The use of these images by you or anyone else authorised by you, is prohibited unless specifically permitted by these terms and conditions or specific permission is provided elsewhere on this Site. Unauthorised use of the images may violate copyright, trade mark, privacy and/or advertising laws.
"Cookies" are small items of data that some websites either write to your hard drive upon your visit to their site(s) or store in the browser. These data files contain information the site can use to organise the pages you have visited on a particular website. Our Site may use "cookie" technology to measure Site activity and tailor information to fit your personal interests. In this way, we can deliver tailor-made information suiting your personal interests upon your next visit to our Site. Our use of "cookie" technology is, thus, to provide you with more individualised delivery of information and an optimal viewing experience.
Use of the "Ask a Dietitian" section, "Contact Us" section and other parts of or facilities on this Site is subject to the condition that you agree not to post any statement that is unlawful, defamatory, criminal, abusive, obscene, pornographic or dangerous. If such material is posted on the Nutricia Site, you agree to indemnify Nutricia for any losses, costs, expenses, liabilities or damages that Nutricia may suffer as a result of such statement being posted on our Site.
Nutricia respects your privacy and is committed to managing and protecting your personal information in accordance with relevant privacy legislation in New Zealand protecting the rights of individuals.
We may collect personal information about you:
In some cases, that will include information about your health (eg if you ask a health-related query). We understand that you consent to us collecting this information.
The types of personal information we collect depend on your relationship with us and include:
The personal information you provide us may be used in the following ways:
If you provide us with your personal information, we will assume that you consent to us using personal information about you for marketing purposes unless you tell us otherwise (eg by “opting out” online, or by unsubscribing to an email or SMS we send you, or by calling + 64 9 570 0970).
Personal information that you submit to us may only be disclosed to a third party:
We will only collect sensitive or health information from you or about you with your consent and use such information in accordance with relevant privacy laws. By supplying sensitive or health information you will be taken to have given your consent to our collection of that information.
When we obtain information about any individual from a third party we will comply with the relevant privacy legislation at all times. A parent or guardian may contact us at any time if they would like to amend, update or remove information relating to their child.
You have the right at all times to access, amend or update your personal details. If you wish to do so, or to raise any privacy issues, please contact us through the "Contact Us" section of this Site or by calling + 64 9 570 0970.
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.
We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
We may collect non identifiable information from you in accordance with polls, questionnaires or other means. When you visit the Site our server may collect anonymous information, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address. We may use this information for statistical purposes to find out how the Site is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our Site performance.